Returns & Exchanges
At MotoGP Authentics, we want you to be completely satisfied with your piece of racing history; if your official memorabilia doesn't meet your expectations, you can return it within 14 days of receipt. Please ensure all items are returned in their original packaging with the certificate of authenticity included to qualify for a full refund.
Initiate Your Return
Contact our dedicated support team via the returns portal with your order number and reason for return to receive a unique Return Merchandise Authorization (RMA) number.
Secure Packaging
Carefully repackage your authentic memorabilia, ensuring any glass, carbon fiber, or signed components are cushioned to prevent damage during transit back to our facility.
Shipping and Tracking
Affix the provided return label to your package and drop it off at an authorized carrier; we recommend using a tracked service as we cannot be held responsible for items lost in transit.
Inspection and Refund
Once our specialists verify the condition and authenticity of the returned item, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing