Frequently Asked Questions
Everything you need to know about your MotoGP Authentics purchase
Are your products officially licensed?
Yes, every item on MotoGP Authentics is 100% officially licensed and sourced directly from teams, riders, and the championship organizers.
How long does international shipping take?
We ship globally. Standard international shipping typically takes 7-14 business days, while express options are available for delivery within 3-5 business days.
What is your return policy for collectibles?
We offer a 30-day return policy for most merchandise. However, limited edition signed memorabilia and custom-made items can only be returned if they arrive damaged or defective.
How can I track my order?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery.
Do you provide certificates of authenticity?
Absolutely. All signed memorabilia and race-worn equipment come with a hologram-protected Certificate of Authenticity (COA) to guarantee provenance.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.